We offer four Sparklist Campaign hosting packages, with the following specifications:
Sparklist Campaign — "Pro"
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Message Volume: Quantity and Size
In Sparklist terms, message volume is a factor of both the actual number of messages you send, and the average size (in kilobytes) of those messages over a one-month period.
Sparklist Campaign package prices include a specified number of messages at a minimum monthly average message size of 20kb. If your total message volume exceeds this amount during a particular month—either due to message quantity or size, or both—your total bill for that month will be higher than your package's minimum monthy fee.
If your monthly message volume exceeds the amount included in your package, you will be charged for the extra mail at the effective overage "cost per thousand" (CPM) of your package. Overage rates for Sparkdiscussion packages are listed in the table above.
Rates for messages averaging more than 10kb follow a sliding scale based on the effective CPM in calculated increments. For example, messages with an average monthly size of 20kb sent with a Sparklist Campaign Pro are charged at $8.00 per thousand instead of $4.00 per thousand; if the monthly size were 50kb, the charge would be $20.00 per thousand.
Administrative messages (such as subscribes, unsubscribes, and "Welcome" messages) are included at no charge. Messages sent to list members in the "digest" format count as one message each, though the size of such mail will be more or less the same as the component messages combined.
Note that the prices above are subject to change at Sparklist's discretion, subject to the terms of service.
Custom Domains
Sparklist Campaign Standard and Plus packages include one "custom domain" that allows you to select your prefered domain name, for example:
Sparklist Campaign Pro and Advanced packages include three custom domains, so that you may provide separate identities to various departments, business units, etc.
Technical Support
Sparklist offers several technical support resources. Each Sparklist Campaign package includes assistance for a certain number of technical incidents per year:
| Hosting Package | Incidents (per year) | |
| Phone | ||
| Sparklist Campaign Standard | 24 | 12 |
| Sparklist Campaign Plus | 36 | 18 |
| Sparklist Campaign Pro and Advanced | 60 | 36 |
| (Terms of support subject to change.) | ||
Forms of Payment
Sparklist accepts all major credit cards, wire transfers, checks, and money orders. For all Sparklist Campaign packages above $500, we accept purchase orders from North America organizations.
Invoices
For all payment types, we email you an invoice each month that details your usage and costs for that period, including any monthly minimum fees that apply. We email these invoices within the first week of the month. Please note that we do not send invoices by postal mail.
If your account is by credit card, we charge your card automatically each month. Payment for purchase order accounts is due within 30 days of the invoice date. Please also note that set-up fees are non-refundable.
VERY IMPORTANT NOTE: You are responsible for your minimum monthly fees each month. By purchasing a Sparklist email list hosting package, you agree to pay the minimum monthly fee even if you have no mailing activity during a particular month. Please note that all packages have a six month minimum contract.
Contracts
At Sparklist, we're committed to longer-term relationships instead of one-off email blasts. We require six month minimum contracts for all packages. This policy enables us to work closely with you to set up your email list, thereby enhancing your experience and the success of your email program.
Please make sure to read our terms of service, and contact us if you have any questions.
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